Reference

How j188com Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use our platform — and how we keep that information secure.

Account data protectionJazzCash & Easypaisa payment privacyYour right to access your dataNo third-party data sellingRaast transfer confidentiality
j188com How j188com Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Controls

We apply SSL encryption across all account sessions and payment flows, whether you connect over a mobile network or Wi-Fi. Cookies are used to keep you logged in across sessions, remember your preferred deposit method — JazzCash, Easypaisa, or Raast — and track basic analytics. You can manage cookie preferences through your browser settings at any time without losing account access.

SSL Encryption on All Sessions

Every connection between your device and our platform is encrypted. This covers account login, deposit forms, and wallet verification steps for JazzCash, Easypaisa, and Raast.

Cookie Controls in Your Browser

We use session cookies and analytics cookies. You can block non-essential cookies through your phone or browser settings without affecting your ability to log in or deposit.

Data Retention by Category

Payment records are held for the period required under applicable financial rules. Session and behavioural logs are purged on a rolling schedule. You can ask us what we hold.

Request Access or Deletion

You have the right to request a copy of your stored data or ask us to delete your account information. Submit the request through in-app chat or the account help form.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct, or remove data tied to your account — including payment records from JazzCash, Easypaisa, or Raast deposits — our support team handles privacy requests directly. Raise a ticket through the in-app chat, email our support address, or use the account help form. We aim to acknowledge every privacy request and respond with a resolution path promptly.

Team online

In-App Chat

Open the chat widget inside your account on mobile or browser. Describe your privacy request and a support agent will pick it up directly.

Email Support

Send your data request to our support email address listed in your account settings. Include your registered phone number for faster account matching.

Account Help Form

Fill in the data-request form under Account Settings, select Privacy Request as the category, and submit. You will receive a confirmation reference number.

Common Questions About Your Privacy on j188com

These are the questions we hear most often around data, payment privacy, and account rights. If your question is not covered here, reach out through in-app chat or the account help form.

We record the wallet number and transaction reference only to match your deposit to your account. This data is not shared with third parties or used for any other purpose.

Yes. Submit a data access request through the account help form or in-app chat. Include your registered phone number so we can locate your account record quickly.

Payment records, including Raast transfer IDs and Easypaisa transaction logs, are retained for the period required under applicable financial accountability rules, then deleted.

We do not sell or rent your data. We share information only with payment processors like JazzCash, Easypaisa, and Raast to complete transactions, and with technical partners who operate under data confidentiality agreements.

Contact us through in-app chat or the account help form. Select Privacy Request as the category and specify that you want deletion. We will confirm receipt and walk you through the process.

We use session cookies to keep you logged in and analytics cookies to understand usage patterns. You can block non-essential cookies in your browser or phone settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.